Flat Fee IT

FAQs: TechMD's Flat Fee IT Program

What are the specific benefits of TechMD’s Flat Fee IT program?  

Reduce costs and improve availability and support levels...TechMD’s Flat Fee IT program can help alleviate your technology nightmares. Enhance productivity by empowering your staff with the ability to open Trouble Tickets and receive timely, effective information technology support without worrying about out-of-control costs. Achieve the peace of mind that comes with having your critical computer system and line-of-business applications continually monitored and maintained 24 hours a day, 7 days a week, 365 days a year.

Improve productivity and focus on running your organization... By proactively monitoring your critical technology systems, TechMD can quickly remediate situations to ensure maximum availability of your organizations' systems and applications. By providing your employees a professionally-trained Help Desk which communicates issues all the way up to certified network engineers, you can focus on running your business or organization.  TechMD will focus on handling your I.T. support needs.

Reap the benefits of a single point of contact...Think of the productivity you will gain by allowing us to be the single point of contact for your entire communications and data network. The days of keeping up with all of the vendors for your phone systems, computer equipment, network scanners, copiers and faxes every time there's a problem are gone. With our flat-rate I.T. Program, you'll only need to send a single e-mail or make one quick phone call to open up a Trouble Ticket. Then, we'll manage the issue to resolution for you--no matter what it is, no matter how many vendors are involved.

All this for one fixed, affordable fee!